Community Agent

Community Agent

Summary

Summary

Community-driven businesses and organizations thrive on engagement, but managing communications across multiple touchpoints—stores, online platforms, and community groups—can be complex and time-consuming. Orbi was developed as a community-focused AI agent that strengthens connections between brands and their audiences by managing communications, promoting deals, and delivering timely notifications both online and in-store.

Year

2025

Industry

Retail, Ecommerce

Scope of work

/

Automation

/

Agents

/

Community

/

Communication

/

AI Product

Timeline

Community AI Agent Lumen
Community AI Agent Lumen

Summary

Community-driven businesses and organizations thrive on engagement, but managing communications across multiple touchpoints—stores, online platforms, and community groups—can be complex and time-consuming. Orbi was developed as a community-focused AI agent that strengthens connections between brands and their audiences by managing communications, promoting deals, and delivering timely notifications both online and in-store.

Year

2025

Industry

Retail, Ecommerce

Scope of work

/

Automation

/

Agents

/

Community

/

Communication

/

AI Product

Timeline

Community AI Agent Lumen
Community AI Agent Lumen
Community AI Agent Lumen
Community AI Agent Lumen
Community AI Agent Lumen
Community AI Agent Lumen
Community AI Agent Lumen

Challenge

Challenge

Challenge

Local businesses, retail chains, and community organizations often struggle to keep members engaged consistently. Promotions and events are easily missed, store updates don’t always reach the right people, and community managers are overwhelmed with repetitive communication tasks.

This leads to disengagement, missed opportunities for sales, and weakened customer relationships.

Solution

Solution

Solution

Orbi acts as a dedicated community engagement agent, designed to communicate directly with members across multiple channels. It automates the distribution of promotions and deals, sends targeted reminders, and even manages in-store notifications to create real-time connections with customers.

By personalizing communication and ensuring consistent engagement, Orbi helps businesses build stronger communities, increase participation, and boost sales—while freeing up staff to focus on higher-value activities.

Have a project in mind?

By submitting, you agree to our Terms and Privacy Policy.

© 2021 Lumen Lab®

Let’s talk.

Tell us about your project—whether you need a discovery call, custom development, strategic consultancy, or you're interested in one of our AI Products.

Quick response.

If you’re ready to create and collaborate, we’d love to hear from you. We'll get back to you shortly.

Clear next steps.

After the initial meeting, we’ll provide you with a detailed plan, budget and timeline.

Founder

at Lumen®

Lara Gonzalez

Have a project in mind?

By submitting, you agree to our Terms and Privacy Policy.

Let’s talk.

Tell us about your project—whether you need a discovery call, custom development, strategic consultancy, or you're interested in one of our AI Products.

Quick response.

If you’re ready to create and collaborate, we’d love to hear from you. We'll get back to you shortly.

Clear next steps.

After the initial meeting, we’ll provide you with a detailed plan, budget and timeline.

Founder

at Lumen®

Lara Gonzalez

Have a project in mind?

By submitting, you agree to our Terms and Privacy Policy.

© 2021 Lumen Lab®

Let’s talk.

Tell us about your project—whether you need a discovery call, custom development, strategic consultancy, or you're interested in one of our AI Products.

Quick response.

If you’re ready to create and collaborate, we’d love to hear from you. We'll get back to you shortly.

Clear next steps.

After the initial meeting, we’ll provide you with a detailed plan, budget and timeline.

Founder

at Lumen®

Lara Gonzalez